There are many common reasons why a credit card might be declined. Regardless of the reason, before attempting another transaction, please review the following steps.

Step 1: Verify Your Information
Verify the billing information matches the information on the card you are using before submitting again.

Step 2: Contact Your Provider
Contact your card issuing bank or credit card provider to ensure there are no issues on their end.

Contact your card issuing bank or credit card provider and ask them to approve the source of the prior decline. The source will be BIOLIEF.

Step 3: Wait and Try Again
Wait one hour after Step 2 has been completed and try to order again. If possible, have them on the phone when trying to process your order.